Effective Date: January 20, 2025
Last Updated: January 20, 2025
Version: 5.0
Welcome to Pirento, India's first comprehensive life management ecosystem operated by VENTURECORE SOLUTIONS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, with Corporate Identification Number U63121UP2023PTC188021, having its registered office at Basti, Uttar Pradesh 272190, India ("Company," "we," "us," or "our").
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and VENTURECORE SOLUTIONS PRIVATE LIMITED regarding your access to and use of the Pirento platform and all associated services, including but not limited to Pirento Intern (Professional Evolution Hub), Pirento Capital (Wealth Wisdom Ecosystem), Pirento Vault (Digital Immortality Platform), Pirento Green (Environmental Life Impact), and Pirento Giftox (Meaningful Connection Engine) (collectively, the "Services").
By accessing, browsing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and all other applicable policies and guidelines. If you do not agree to these Terms, you must not access or use our Services.
These Terms apply to all users of our Services, including without limitation users who are browsers, vendors, customers, merchants, contributors of content, information, or other materials or services on the platform. Your use of our Services is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information.
Pirento operates as a comprehensive life management ecosystem comprising five distinct but interconnected service verticals, each designed to address specific aspects of personal and professional development, financial growth, digital legacy management, environmental impact, and meaningful relationships.
Pirento Intern serves as a revolutionary career development platform that transcends traditional job placement services by offering comprehensive professional evolution support. This vertical provides Career DNA Analysis, Skill Metamorphosis Tracking, Mentor-Match Algorithm services, Achievement Constellation mapping, and Future-Self Simulation tools designed to transform career trajectories and professional identities.
The platform utilizes advanced artificial intelligence and behavioral psychology to decode individual professional genetic makeup, creating personalized evolution pathways that align with users' natural talents, work preferences, and career aspirations. Users gain access to proprietary assessment tools that analyze over 200 psychological, behavioral, and cognitive factors to create unique Professional Genetic Profiles.
Through our Skill Metamorphosis Tracker, users can monitor the evolution and combination of their abilities in real-time, with AI-powered predictions of skill development trajectories and emerging capability combinations. The Mentor-Match Algorithm employs sophisticated compatibility analysis across multiple dimensions including journey resonance, thinking style harmony, value alignment, growth philosophy match, and communication chemistry to connect users with optimal professional guides.
Pirento Capital represents a comprehensive wealth management and financial education platform that integrates behavioral finance principles with traditional investment strategies. This vertical offers Wealth DNA Profiling, Investment Emotion Engine analysis, Legacy Wealth Planning, Financial Freedom Calculation, and Money Mindset Transformation services.
The platform recognizes that financial decisions are inherently emotional and psychological, employing advanced algorithms to understand users' risk tolerance, investment preferences, spending patterns, and wealth-building psychology. Our Wealth DNA Profiling system analyzes individual financial personalities to create customized investment strategies that align with psychological comfort zones while optimizing growth potential.
The Investment Emotion Engine represents a breakthrough in behavioral finance technology, utilizing artificial intelligence to read and interpret users' emotional patterns related to financial decisions. This system provides investment recommendations that not only maximize returns but also maintain psychological comfort and confidence throughout the investment journey.
Legacy Wealth Planning extends beyond individual financial success to encompass generational prosperity strategies, including estate planning, tax optimization, inheritance structuring, trust fund creation, and charitable giving frameworks designed to create lasting financial impact across multiple generations.
Pirento Vault pioneers the concept of digital immortality through comprehensive life preservation and digital asset management services. This vertical provides Life Pulse Monitoring, Memory Palace Builder tools, Legacy Letter Scheduling, Digital DNA Archive creation, and Inheritance Intelligence systems designed to ensure that users' digital legacies are preserved and transmitted according to their wishes.
The Life Pulse Monitor represents revolutionary life status tracking technology that maintains continuous awareness of users' well-being through multiple verification methods, automatically triggering inheritance and legacy distribution protocols when necessary. This system ensures that digital assets, memories, and final communications are delivered to designated recipients at appropriate times.
Our Memory Palace Builder enables users to create immersive digital environments that preserve life stories, experiences, and wisdom in interactive formats. These digital spaces serve as comprehensive repositories of personal history, allowing future generations to experience and learn from preserved memories, documents, photographs, videos, and personal reflections.
The Digital DNA Archive captures and preserves users' essential personality patterns, decision-making styles, communication preferences, and philosophical perspectives, creating AI-powered digital representations that can provide guidance and maintain connection with loved ones beyond physical existence.
Pirento Green addresses the growing need for environmental consciousness and sustainable living through comprehensive carbon footprint tracking, sustainability planning, and eco-community building services. This vertical offers EcoLife Score tracking, Green Karma Points systems, Climate Action Challenges, Eco-Legacy Vault documentation, and Green Network Connect community features.
The platform recognizes that environmental impact extends beyond individual actions to encompass lifestyle choices, consumption patterns, and community engagement. Our EcoLife Score system provides real-time tracking of environmental impact across multiple categories including transportation choices, energy consumption, food and diet decisions, waste generation, and purchasing behaviors.
Green Karma Points gamify environmental responsibility by rewarding eco-friendly choices with redeemable points that can be used for sustainable products, environmental experiences, and conservation initiatives. This system creates positive reinforcement loops that encourage continued environmental consciousness and sustainable behavior modification.
Climate Action Challenges provide structured, engaging ways for users to reduce their environmental impact through time-bound missions, competitions, and collaborative initiatives. These challenges range from zero-waste weeks and carbon-free commute months to plant-based eating challenges and sustainable shopping missions, all designed to make environmental responsibility engaging and socially connected.
Pirento Giftox revolutionizes relationship building and maintenance through emotion-based gifting, memory milestone tracking, and connection deepening technologies. This vertical provides Emotion Recognition Gifting, Memory Milestone Tracking, Surprise Orchestration, Gratitude Amplification, and Connection Deepener services designed to strengthen personal and professional relationships.
The platform employs advanced emotional intelligence algorithms to analyze relationship dynamics, personality compatibility, and emotional needs, providing personalized recommendations for gifts, experiences, and gestures that create meaningful connections and lasting memories. Our Emotion Recognition Gifting system goes beyond surface-level preferences to understand deeper emotional needs and relationship contexts.
Memory Milestone Tracking ensures that important dates, anniversaries, achievements, and significant moments are never forgotten, providing automated reminders and suggestion systems that help users maintain consistent thoughtfulness and care in their relationships. This system tracks both obvious milestones like birthdays and anniversaries, as well as subtle relationship markers that contribute to deeper connection.
The Surprise Orchestration system coordinates complex surprise planning across multiple participants, locations, and timeframes, ensuring that special moments are executed flawlessly while maintaining the element of surprise and emotional impact.
VENTURECORE SOLUTIONS PRIVATE LIMITED has entered into an exclusive business partnership agreement with Uber9 Business Process Services Private Limited, operating under the brand name VakilSearch/Zolvit ("VakilSearch"), dated October 4, 2024, for the provision of comprehensive legal, secretarial, and accounting services to Pirento platform users.
This partnership represents a strategic alliance designed to provide users with access to professional legal services while maintaining the integrated experience of the Pirento ecosystem. Under this arrangement, VakilSearch serves as our exclusive legal service provider, handling all legal service requests, documentation, compliance requirements, and legal consultation needs for Pirento users.
The partnership operates under a Gold Pre-Paid Model with an advance payment structure of ₹3,00,000 and a minimum deposit maintenance requirement of ₹10,000, ensuring consistent service availability and preferential pricing for Pirento users. This financial arrangement enables us to provide legal services at a 25% discount from standard market rates while maintaining high-quality service delivery standards.
When you request legal services through any Pirento vertical, your service request is processed through our integrated system and fulfilled by VakilSearch's team of qualified legal professionals, including lawyers, company secretaries, and chartered accountants. This seamless integration ensures that you receive expert legal guidance while maintaining the unified Pirento user experience.
VakilSearch provides services in accordance with their established terms of service, available at https://zolvit.com/terms-of-service , which govern the specific legal service delivery, quality standards, professional conduct, and service-specific terms and conditions. These terms are incorporated by reference into our Terms of Service and apply to all legal services provided through the Pirento platform.
All legal services are delivered with adherence to industry best practices and professional standards, ensuring diligent, timely, and professional service delivery. VakilSearch maintains appropriate professional indemnity insurance, regulatory compliance, and quality assurance measures to protect both Pirento and our users throughout the service delivery process.
To facilitate seamless legal service delivery, we share relevant client information with VakilSearch as necessary for service provision. This data sharing is conducted under strict confidentiality agreements and in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023.
The information shared with VakilSearch is limited to details necessary for legal service delivery and may include personal identification information, business details, service requirements, communication preferences, and relevant documentation required for legal service completion. We do not share information beyond what is necessary for service provision, and all shared information is subject to the same privacy and security protections that govern our platform.
VakilSearch is contractually bound to maintain confidentiality of all client information, use shared data solely for service delivery purposes, and implement appropriate security measures to protect client information. They are prohibited from using client information for marketing purposes, sharing information with third parties without consent, or retaining information beyond service completion requirements.
Both Pirento and VakilSearch are committed to maintaining the highest standards of professional service delivery. VakilSearch provides dedicated team support, sales assistance, marketing content support, training resources, and pre-sale consultation services to ensure optimal service delivery and client satisfaction.
Quality assurance measures include regular service delivery monitoring, client feedback collection and analysis, professional development and training programs, compliance auditing and verification, and continuous improvement initiatives designed to enhance service quality and client experience.
In cases where service delivery does not meet established standards, we maintain escalation procedures, service recovery protocols, alternative solution provision, and compensation mechanisms to ensure client satisfaction and service quality maintenance.
To access our Services, you must create a user account by providing accurate, current, and complete information as prompted by our registration process. You are responsible for maintaining the accuracy of your account information and promptly updating any changes to ensure continued service access and optimal platform functionality.
Account registration requires verification of identity through government-issued identification documents, email address verification, mobile number confirmation, and acceptance of all applicable terms and policies. Additional verification may be required for specific services, particularly those involving financial transactions, legal documentation, or sensitive personal information management.
You must be at least 18 years of age to create an account and use our Services independently. Users between 13 and 18 years of age may access certain Services with parental or guardian consent and supervision, subject to additional terms and restrictions designed to protect minor users' privacy and safety.
You are solely responsible for maintaining the confidentiality of your account credentials, including username, password, and any other authentication factors. You must immediately notify us of any unauthorized access to your account or any other security breach that may affect your account or personal information.
We implement industry-standard security measures including encryption, secure authentication protocols, regular security audits, and monitoring systems to protect user accounts and information. However, you acknowledge that no security system is completely impenetrable, and you use our Services at your own risk regarding potential security vulnerabilities.
You are responsible for all activities that occur under your account, whether authorized by you or not. We reserve the right to suspend or terminate accounts that show signs of unauthorized access, suspicious activity, or violation of these Terms.
You may terminate your account at any time by following the account closure procedures outlined in your account settings or by contacting our customer support team. Upon account termination, we will cease providing Services to you, though certain obligations and restrictions may continue to apply as specified in these Terms.
Following account termination, we may retain certain account information and data as required by law, for legitimate business purposes, or to fulfill ongoing obligations. Retained information is subject to our Privacy Policy and applicable data protection laws, with appropriate security measures maintained throughout the retention period.
Some Services, particularly Pirento Vault digital preservation services, are designed for long-term or permanent retention of user information and may continue to operate according to your pre-established preferences even after account termination, unless specifically modified or cancelled through appropriate procedures.
Users of Pirento Intern services acknowledge that career development and professional evolution require active participation, commitment to growth, and realistic expectations regarding outcomes. While our platform provides sophisticated tools, assessments, and guidance, individual results depend on numerous factors including personal effort, market conditions, industry dynamics, and external circumstances beyond our control.
Career DNA Analysis results are based on psychological and behavioral assessments that provide insights and guidance but do not guarantee specific career outcomes or professional success. These assessments are designed to enhance self-awareness and provide direction, but users must exercise independent judgment in making career decisions and professional choices.
Mentor matching services connect users with experienced professionals who volunteer their time and expertise to provide guidance and support. Mentors are independent contractors or volunteers who are not employees of Pirento, and their advice and guidance represent their personal opinions and experiences rather than official Pirento recommendations or guarantees.
Users participating in skill development programs, challenges, or educational content must comply with intellectual property restrictions, maintain professional conduct standards, respect mentor and peer relationships, and acknowledge that skill development requires consistent effort and practice over time.
Pirento Capital provides educational content, tools, and guidance related to personal finance, investment strategies, and wealth building, but does not provide personalized financial advice, investment recommendations, or professional financial planning services. All content is for informational and educational purposes only and should not be considered as professional financial advice.
Users acknowledge that all investment decisions carry inherent risks, including the potential for financial loss, and that past performance does not guarantee future results. Market conditions, economic factors, regulatory changes, and personal circumstances can significantly impact investment outcomes, and users are solely responsible for their financial decisions and their consequences.
Wealth DNA Profiling and Investment Emotion Engine results provide insights into financial psychology and behavioral patterns but do not constitute investment advice or recommendations. Users should consult with qualified financial advisors, investment professionals, or financial planners before making significant financial decisions or investment commitments.
The platform may provide access to third-party financial products, services, or investment opportunities through partnerships or referral arrangements. We do not endorse, guarantee, or assume responsibility for the performance, quality, or suitability of third-party financial products or services, and users must conduct their own due diligence before engaging with external financial service providers.
Pirento Vault services involve the long-term storage and preservation of digital assets, personal information, and sensitive content that may include confidential documents, personal communications, financial information, and intimate personal details. Users acknowledge the sensitive nature of this information and the importance of maintaining appropriate security and privacy protections.
Life Pulse Monitoring services rely on user participation and response to periodic check-ins and verification requests. Failure to respond to verification requests within specified timeframes may trigger inheritance and legacy distribution protocols, and users are responsible for maintaining current contact information and response procedures to prevent unintended activation of these systems.
Digital inheritance and legacy distribution services operate according to user-specified instructions and preferences, which may be modified through appropriate account management procedures. Users are responsible for maintaining current beneficiary information, distribution instructions, and access credentials to ensure proper execution of their digital legacy plans.
Memory Palace and Digital DNA Archive services involve the creation and storage of comprehensive personal information profiles that may be accessed by designated beneficiaries or family members following user death or incapacitation. Users must carefully consider privacy implications and obtain appropriate consent from individuals who may be referenced in preserved content.
Environmental impact tracking and carbon footprint calculations are based on user-provided information, industry-standard calculation methodologies, and third-party data sources. While we strive for accuracy, these calculations are estimates that may not reflect actual environmental impact due to variations in individual circumstances, regional factors, and calculation methodology limitations.
Green Karma Points and environmental challenges are designed to encourage sustainable behavior and environmental consciousness but do not guarantee specific environmental outcomes or impact. Individual environmental impact depends on numerous factors beyond platform activities, including lifestyle choices, geographic location, economic circumstances, and broader systemic factors.
Users participating in environmental challenges, community initiatives, or sustainability programs must comply with applicable laws and regulations, respect community guidelines and standards, provide accurate information about their environmental activities, and acknowledge that environmental impact is a complex issue requiring sustained commitment and lifestyle changes.
Eco-Legacy Vault documentation and environmental impact tracking may be used for research, reporting, or advocacy purposes in aggregated, anonymized formats to support environmental awareness and policy development, subject to appropriate privacy protections and user consent.
Relationship analysis, gift recommendations, and connection building tools are based on psychological principles, behavioral analysis, and user-provided information, but cannot guarantee relationship outcomes or interpersonal success. Relationship dynamics are complex and influenced by numerous factors beyond platform capabilities, including individual personalities, communication styles, external circumstances, and mutual effort.
Emotion Recognition Gifting and relationship analysis tools provide suggestions and insights based on available information and algorithmic analysis, but users must exercise independent judgment in relationship decisions and gift-giving choices. We are not responsible for relationship outcomes, gift reception, or interpersonal consequences resulting from platform recommendations.
Surprise Orchestration services involve coordination with multiple parties and external service providers to create special experiences and memorable moments. While we strive to execute surprises successfully, we cannot guarantee outcomes due to factors beyond our control, including third-party service provider performance, weather conditions, venue availability, and participant cooperation.
Users must respect privacy boundaries, obtain appropriate consent before involving others in surprise planning or relationship activities, and acknowledge that meaningful relationships require genuine care, consistent effort, and mutual respect that extends beyond platform tools and recommendations.
Users must provide accurate, truthful, and complete information when creating accounts, using Services, or communicating with our platform, partners, or other users. Providing false, misleading, or incomplete information may result in service limitations, account suspension, or termination, and may impact the quality and effectiveness of personalized services and recommendations.
Users are responsible for maintaining the security and confidentiality of their account credentials, personal information, and any sensitive content stored or transmitted through our platform. This includes using strong passwords, enabling available security features, promptly reporting suspected security breaches, and taking reasonable precautions to protect account access.
Users must comply with all applicable laws, regulations, and professional standards when using our Services, including but not limited to data protection laws, consumer protection regulations, financial services regulations, environmental protection laws, and professional conduct standards relevant to their use of specific platform features.
Users acknowledge that our Services are designed to supplement, not replace, professional advice and services in areas such as career development, financial planning, legal consultation, environmental planning, and relationship counseling. Users should seek appropriate professional guidance for significant decisions and complex situations.
Users are strictly prohibited from using our Services for any unlawful, harmful, or inappropriate purposes, including but not limited to fraudulent activities, harassment or abuse of other users, violation of intellectual property rights, distribution of malicious software or harmful content, and attempts to circumvent security measures or access restrictions.
Users may not upload, store, or transmit content that is illegal, defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable, including content that violates privacy rights, infringes intellectual property, contains malicious code, or promotes illegal activities or harmful behavior.
Commercial use of our Services for purposes other than those explicitly permitted is prohibited without prior written consent. This includes using our platform for unauthorized advertising, marketing, or promotional activities, data mining or scraping, competitive intelligence gathering, or resale of Services or access credentials.
Users may not attempt to reverse engineer, decompile, or otherwise derive source code from our platform, interfere with platform operations or security measures, create derivative works based on our Services, or use automated systems to access or interact with our platform without authorization.
Users must respect all intellectual property rights associated with our Services, including copyrights, trademarks, trade secrets, and proprietary technologies. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action and account termination.
When users contribute content, feedback, or information to our platform, they grant us appropriate licenses to use, modify, and distribute such content as necessary for service provision, platform improvement, and business operations, while retaining ownership of their original content subject to these usage rights.
Users are responsible for ensuring that any content they upload, share, or transmit through our Services does not infringe third-party intellectual property rights. We reserve the right to remove content that appears to infringe intellectual property rights and to terminate accounts of repeat infringers.
Third-party content, tools, or services accessible through our platform remain subject to their respective intellectual property protections and usage terms. Users must comply with applicable third-party terms and conditions when accessing or using such content or services.
Users participating in community features, forums, or interactive elements of our Services must maintain respectful, constructive, and professional conduct in all interactions with other users, mentors, service providers, and platform representatives.
Harassment, discrimination, bullying, or abusive behavior toward other users is strictly prohibited and may result in immediate account suspension or termination. This includes personal attacks, discriminatory language, threats, stalking, or any behavior that creates a hostile or uncomfortable environment for other users.
Users must respect privacy boundaries and confidentiality expectations when interacting with others through our platform, particularly in mentor relationships, community discussions, or collaborative activities. Sharing personal information about other users without consent is prohibited.
Commercial solicitation, spam, or unauthorized promotional activities directed toward other users through our platform are prohibited. Users seeking to engage in business relationships or commercial activities with other users must do so through appropriate channels and with proper consent.
We collect, process, and use personal information as described in our Privacy Policy, which is incorporated by reference into these Terms. Our information practices are designed to comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, and international privacy standards.
The nature of our Services requires collection and processing of sensitive personal information, including career and professional details, financial information and preferences, personal memories and digital assets, environmental behavior and preferences, and relationship information and communication patterns. This information is essential for providing personalized, effective services across our platform verticals.
We use collected information to provide and improve our Services, personalize user experiences and recommendations, facilitate communication and collaboration features, ensure platform security and fraud prevention, and comply with legal and regulatory requirements.
Information processing is based on appropriate legal grounds including user consent, contractual necessity for service provision, legitimate interests in platform operation and improvement, and legal compliance requirements. Users have rights regarding their personal information as described in our Privacy Policy and applicable data protection laws.
As part of our partnership with VakilSearch for legal service provision, we share relevant user information necessary for legal service delivery, consultation, and documentation. This data sharing is conducted under strict contractual protections and confidentiality agreements designed to protect user privacy and information security.
Information shared with VakilSearch is limited to details necessary for legal service provision and may include personal identification information, business and professional details, service requirements and specifications, communication preferences and contact information, and relevant documentation required for legal service completion.
VakilSearch is contractually bound to maintain confidentiality of all shared information, use shared data solely for authorized service delivery purposes, implement appropriate security measures to protect shared information, and comply with applicable data protection laws and professional standards.
Users consent to this data sharing as part of accessing legal services through our platform, and this consent may be withdrawn by discontinuing use of legal services, though withdrawal may limit our ability to provide comprehensive legal service support.
Our platform integrates with various third-party services, tools, and platforms to enhance functionality and provide comprehensive service offerings. These integrations may involve sharing certain user information with third-party service providers under appropriate contractual protections and privacy safeguards.
Third-party integrations are selected based on service quality, security standards, privacy protection measures, and compatibility with our platform values and user protection commitments. We conduct due diligence on third-party partners and maintain contractual requirements for information protection and appropriate use.
Users are informed of third-party integrations through our Privacy Policy, service-specific disclosures, and consent mechanisms where required. Users may have options to limit or control certain third-party integrations, though such limitations may affect service functionality and effectiveness.
We are not responsible for third-party privacy practices, security measures, or data handling beyond our contractual requirements and oversight capabilities. Users should review third-party privacy policies and terms of service for services they choose to use or integrate with our platform.
We retain user information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on information type, service requirements, legal obligations, and user preferences.
Some Services, particularly Pirento Vault digital preservation services, are designed for long-term or permanent information retention according to user preferences and service objectives. Users can modify retention preferences through appropriate account management procedures.
Users may request deletion of their personal information subject to legal retention requirements, ongoing service obligations, and technical limitations. We will make reasonable efforts to delete or anonymize requested information while maintaining service integrity and legal compliance.
Deleted information may remain in backup systems, archives, or cached formats for limited periods due to technical requirements, but such information is not accessible for operational purposes and is subject to the same privacy protections as active information.
Our Services are offered through various pricing models including subscription plans, one-time purchases, usage-based pricing, and premium feature access. Specific pricing information is available through our platform interface and is subject to change with appropriate notice to users.
Payment processing is handled through secure, industry-standard payment systems that protect financial information and transaction details. We accept various payment methods including credit cards, debit cards, digital wallets, and bank transfers, subject to availability and verification requirements.
Subscription services are billed in advance on a recurring basis according to the selected billing cycle (monthly, quarterly, or annually). Users are responsible for maintaining current payment information and ensuring sufficient funds or credit availability for recurring charges.
Premium features, one-time services, and additional service requests may be subject to separate charges that are clearly disclosed before purchase or service activation. Users must explicitly consent to additional charges before they are processed.
Legal services provided through our VakilSearch partnership are billed according to the Gold Pre-Paid Model structure, which provides preferential pricing and service access for Pirento users. Legal service charges are processed through our integrated billing system with transparent pricing disclosure.
The partnership arrangement enables us to offer legal services at a 25% discount from standard market rates while maintaining high-quality service delivery standards. This discount is automatically applied to legal service charges processed through our platform.
Legal service billing may include consultation fees, documentation charges, filing fees, government charges, and other service-specific costs that are disclosed before service commencement. Users receive detailed billing information and service breakdowns for all legal service charges.
Complex legal services may require advance payment or deposit arrangements to ensure service completion and cover anticipated costs. Such arrangements are clearly disclosed and agreed upon before service commencement.
Our refund policy varies by service type, usage patterns, and specific circumstances, as detailed in our separate Refund Policy document. Generally, we strive to provide fair and reasonable refund consideration while maintaining service sustainability and quality.
Subscription services may be eligible for prorated refunds in cases of service cancellation, technical issues preventing service use, or significant service changes that materially affect user experience. Refund eligibility is evaluated on a case-by-case basis considering usage patterns and circumstances.
One-time purchases and premium features may be eligible for refunds within specified timeframes if services are not delivered as promised, technical issues prevent service use, or other circumstances warrant refund consideration.
Legal services provided through VakilSearch are subject to separate refund terms that consider service delivery stages, work completed, and professional service standards. Legal service refunds require coordination between Pirento and VakilSearch to ensure appropriate resolution.
Users who believe they have been charged incorrectly or inappropriately may contact our customer support team to initiate a billing dispute resolution process. We investigate all billing disputes promptly and fairly, seeking to resolve issues to user satisfaction while maintaining service integrity.
Billing dispute resolution may involve reviewing transaction records, service usage patterns, account activity, and communication history to understand the circumstances and determine appropriate resolution. Users may be asked to provide additional information or documentation to support dispute resolution.
Pending billing dispute resolution, users may request temporary suspension of related charges or services to prevent additional disputed charges while maintaining access to other platform features and services.
Unresolved billing disputes may be escalated to appropriate dispute resolution mechanisms, including mediation, arbitration, or legal proceedings as specified in these Terms and applicable law.
While we strive to provide reliable, consistent service access, we cannot guarantee uninterrupted availability, error-free operation, or specific performance levels for our Services. Platform availability may be affected by maintenance activities, technical issues, third-party service dependencies, internet connectivity problems, and other factors beyond our reasonable control.
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We disclaim all warranties to the fullest extent permitted by applicable law.
We do not warrant that our Services will meet your specific requirements, achieve particular results, or be compatible with all devices, software, or systems. Users are responsible for ensuring compatibility and suitability of our Services for their intended purposes and technical environments.
Technical support and customer service are provided on a best-effort basis, and we cannot guarantee specific response times, resolution timeframes, or outcomes for support requests, though we strive to provide helpful, timely assistance to all users.
Our Services provide tools, information, and guidance designed to support user goals and objectives, but we cannot guarantee specific outcomes, results, or success in areas such as career advancement, financial growth, relationship improvement, environmental impact, or digital preservation effectiveness.
Individual results depend on numerous factors including personal effort, external circumstances, market conditions, and other variables beyond our control. Users acknowledge that our Services supplement but do not replace personal responsibility, professional judgment, and appropriate professional consultation for significant decisions.
To the maximum extent permitted by applicable law, our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount paid by you for the specific Service giving rise to the claim during the twelve months preceding the claim, or ₹10,000, whichever is less.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, regardless of the theory of liability and even if we have been advised of the possibility of such damages.
While we carefully select partners and third-party service providers, including VakilSearch, we cannot guarantee the performance, quality, or outcomes of third-party services accessed through our platform. Third-party services are subject to their own terms, conditions, and limitations.
Our liability for third-party service issues is limited to reasonable efforts to facilitate resolution and coordination between users and service providers. We are not responsible for third-party service failures, delays, quality issues, or disputes beyond our reasonable control and contractual influence.
VakilSearch legal services are provided according to their professional standards and terms of service, and while we maintain quality oversight and coordination, the ultimate responsibility for legal service delivery rests with VakilSearch as the professional service provider.
Users acknowledge that third-party integrations, partnerships, and service relationships may change over time, and we reserve the right to modify, suspend, or terminate third-party relationships as necessary for business operations, service quality, or legal compliance.
We shall not be liable for any failure or delay in performance of our obligations under these Terms that is due to extraordinary circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, internet outages, cyber attacks, or other force majeure events.
During force majeure events, we will make reasonable efforts to minimize service disruption, communicate with users about service status, and restore normal operations as quickly as possible. However, we cannot guarantee service continuity or specific restoration timeframes during such events.
Users acknowledge that extraordinary circumstances may require temporary service modifications, limitations, or suspensions to protect user data, maintain system security, or comply with emergency regulations or requirements.
Force majeure events may affect third-party service providers, including VakilSearch, and we cannot guarantee third-party service continuity during such events, though we will coordinate with partners to minimize user impact where possible.
These Terms and any disputes arising from or related to these Terms or our Services shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. The Indian Contract Act, 1872, Consumer Protection Act, 2019, Digital Personal Data Protection Act, 2023, and other applicable Indian laws shall govern the interpretation and enforcement of these Terms.
Any legal proceedings arising from or related to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India, and users consent to the personal jurisdiction of such courts for the resolution of any disputes.
Users acknowledge that our Services are operated from India and are subject to Indian laws and regulations. Users accessing our Services from other jurisdictions are responsible for compliance with applicable local laws and regulations in their jurisdiction.
International users acknowledge that their use of our Services may involve the transfer of personal information to India and consent to such transfer subject to appropriate safeguards and protections as described in our Privacy Policy.
We encourage users to contact our customer support team first to resolve any disputes, concerns, or issues related to our Services. Many disputes can be resolved quickly and satisfactorily through direct communication and our internal resolution processes.
For disputes that cannot be resolved through customer support, we prefer to use alternative dispute resolution methods, including mediation and arbitration, to resolve conflicts efficiently and cost-effectively while maintaining positive relationships with our users.
Disputes involving legal services provided through VakilSearch may require coordination between Pirento and VakilSearch to ensure appropriate resolution and may be subject to professional service standards and regulatory requirements applicable to legal service providers.
Users retain the right to pursue legal remedies through appropriate courts and legal processes, subject to the governing law and jurisdiction provisions specified in these Terms.
For disputes exceeding ₹1,00,000 in claimed damages, both parties agree to resolve disputes through binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 2015, and rules of the Indian Council of Arbitration or other mutually agreed arbitration institution.
Arbitration proceedings shall be conducted in English language, located in Uttar Pradesh, India, with a single arbitrator selected through mutual agreement or appointed according to applicable arbitration rules. The arbitrator's decision shall be final and binding on both parties.
Arbitration proceedings and outcomes shall be confidential, and both parties agree not to disclose arbitration details, proceedings, or outcomes except as required by law or for enforcement purposes.
This arbitration agreement does not prevent either party from seeking injunctive relief or other equitable remedies in appropriate courts for protection of intellectual property rights, confidential information, or other matters requiring immediate judicial intervention.
Users agree that any disputes with Pirento will be resolved on an individual basis and waive the right to participate in class actions, collective proceedings, or representative actions against Pirento, except where such waiver is prohibited by applicable law.
This class action waiver applies to all claims and disputes arising from or related to these Terms, our Services, or the relationship between users and Pirento, regardless of the legal theory or basis for the claim.
Users may opt out of this class action waiver by providing written notice within 30 days of account creation or Terms acceptance, but such opt-out may affect access to certain Services or features that require dispute resolution agreement.
This waiver does not affect users' rights under applicable consumer protection laws that cannot be waived by agreement, and users retain all individual rights and remedies available under applicable law.
Users may terminate their account and discontinue use of our Services at any time by following the account closure procedures outlined in their account settings or by contacting our customer support team. Account termination requests are processed promptly, typically within 5-10 business days.
Upon user-initiated termination, access to Services will be discontinued, recurring billing will be cancelled (subject to any applicable refund terms), account data will be handled according to our data retention policies, and any ongoing service obligations will be concluded according to applicable terms.
Users remain responsible for any outstanding charges, fees, or obligations incurred before account termination, and termination does not relieve users of liability for any violations of these Terms that occurred before termination.
Some Services, particularly Pirento Vault digital preservation services, may continue to operate according to user preferences even after account termination, unless specifically cancelled through appropriate procedures.
We reserve the right to suspend or terminate user accounts and access to Services at our discretion, with or without notice, for violations of these Terms, fraudulent or illegal activity, abuse of Services or other users, non-payment of fees or charges, or other conduct that we determine to be harmful to our platform, users, or business operations.
Before terminating accounts for Terms violations, we typically provide warnings and opportunities for users to correct violations, except in cases involving serious misconduct, illegal activity, or immediate threats to platform security or user safety.
Account termination may be temporary (suspension) or permanent, depending on the nature and severity of the violation and the user's history of compliance with our Terms and policies.
Terminated users may appeal termination decisions through our customer support channels, providing relevant information and explanations for consideration in the appeal review process.
Upon account termination, users lose access to all Services, account data, and platform features, though certain information may be retained according to our data retention policies and legal requirements.
Ongoing service obligations, including legal services in progress through VakilSearch, will be handled according to service-specific terms and professional standards, with coordination between Pirento and service providers to ensure appropriate conclusion or transfer.
Users may be entitled to refunds for unused Services or prepaid fees according to our refund policy, though termination for Terms violations may affect refund eligibility.
Certain provisions of these Terms, including intellectual property protections, confidentiality obligations, limitation of liability, and dispute resolution terms, survive account termination and continue to apply to both parties.
Following account termination, we handle user data according to our Privacy Policy and data retention policies, which balance user privacy rights with legal requirements and legitimate business needs.
Users may request data export or deletion subject to technical capabilities, legal requirements, and ongoing service obligations. We provide reasonable assistance for data export requests made before or shortly after account termination.
Some data may be retained in anonymized or aggregated formats for research, analytics, or service improvement purposes, subject to appropriate privacy protections and legal compliance.
Pirento Vault digital preservation services may continue to operate according to user preferences and beneficiary designations even after account termination, unless specifically modified or cancelled through appropriate procedures.
We reserve the right to modify, update, or revise these Terms at any time to reflect changes in our Services, legal requirements, business practices, or other circumstances that affect the terms of service provision.
Significant changes to these Terms will be communicated to users through email notifications, platform announcements, or other appropriate communication methods, with reasonable advance notice before changes take effect.
Users' continued use of our Services after Terms modifications constitutes acceptance of the updated Terms. Users who do not agree to modified Terms may terminate their account and discontinue use of Services.
We maintain version control and change logs for these Terms to provide transparency about modifications and enable users to understand changes that may affect their use of Services.
Our Services are continuously evolving, and we regularly introduce new features, enhancements, and improvements to provide better user experiences and expanded capabilities across our platform verticals.
Service modifications may include new feature additions, user interface changes, functionality improvements, integration updates, and performance enhancements designed to improve service quality and user satisfaction.
Some service modifications may require updates to these Terms, Privacy Policy, or other applicable policies to reflect new capabilities, data handling practices, or user obligations associated with enhanced Services.
We strive to communicate significant service changes to users through appropriate channels and provide guidance for adapting to new features or modified functionality.
Our partnerships, including the VakilSearch legal service partnership, may evolve over time to improve service delivery, expand capabilities, or adapt to changing business requirements and user needs.
Partnership modifications may affect service delivery methods, pricing structures, data sharing arrangements, or other aspects of integrated service provision, and such changes will be communicated to users with appropriate notice.
New partnerships or integrations may be added to enhance our Services and provide additional value to users, subject to our standards for partner selection, service quality, and user protection.
Partnership changes that materially affect user rights, obligations, or service terms will be reflected in updates to these Terms and other applicable policies.
We monitor changes in applicable laws, regulations, and industry standards that may affect our Services or user obligations, and we update our Terms and practices as necessary to maintain compliance and protect user interests.
Regulatory changes, particularly in areas such as data protection, consumer rights, financial services, and professional service standards, may require modifications to our Terms, policies, or service delivery methods.
Users are responsible for staying informed about legal and regulatory requirements that may affect their use of our Services, particularly for users in regulated industries or jurisdictions with specific compliance requirements.
We provide reasonable assistance and guidance to help users understand how legal and regulatory changes may affect their use of our Services and their compliance obligations.
All intellectual property rights in and to our Services, including but not limited to software, algorithms, user interfaces, content, trademarks, logos, and proprietary technologies, are owned by VENTURECORE SOLUTIONS PRIVATE LIMITED or our licensors and are protected by applicable intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their personal or business purposes in accordance with these Terms. This license does not grant any ownership rights or broader usage permissions.
The Pirento name, logo, and all related trademarks, service marks, and trade names are proprietary to VENTURECORE SOLUTIONS PRIVATE LIMITED and may not be used without our express written permission, except as necessary for normal use of our Services.
Our proprietary algorithms, including Career DNA Analysis, Wealth DNA Profiling, Life Pulse Monitor, EcoLife Score, and Emotion Recognition Gifting systems, represent significant intellectual property investments and are protected by trade secret, copyright, and other applicable intellectual property protections.
Users retain ownership of original content they create, upload, or submit through our Services, including personal information, documents, photos, videos, and other materials, subject to the license grants specified in these Terms.
By submitting content to our Services, users grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content as necessary for service provision and platform operation.
This license includes the right to use submitted content for service improvement, research and development, marketing and promotional purposes (with appropriate anonymization), and other business purposes related to our Services, subject to applicable privacy protections.
Users represent and warrant that they have all necessary rights to grant these licenses and that their submitted content does not infringe third-party intellectual property rights or violate applicable laws.
Our Services may incorporate or provide access to third-party content, tools, services, or technologies that are subject to separate intellectual property rights and usage terms. Users must comply with applicable third-party terms and conditions.
We respect third-party intellectual property rights and respond to valid intellectual property infringement claims according to applicable legal procedures, including the removal of infringing content and termination of repeat infringers' accounts.
Users who believe that content on our platform infringes their intellectual property rights may submit infringement notices through our designated procedures, providing sufficient information to identify the allegedly infringing content and supporting their infringement claims.
We may provide tools or features that enable users to access, integrate, or interact with third-party services or content, but such access is subject to third-party terms and conditions, and we are not responsible for third-party intellectual property compliance.
Users may provide feedback, suggestions, ideas, or recommendations regarding our Services ("Feedback"), and we appreciate user input for service improvement and development purposes.
By providing Feedback, users grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, implement, and incorporate Feedback into our Services without any obligation to compensate users or provide attribution.
Users acknowledge that we may independently develop similar ideas, features, or improvements without using their Feedback, and the provision of Feedback does not create any obligation for us to implement or acknowledge specific suggestions.
Feedback should not include confidential or proprietary information that users do not wish to license to us, as we cannot guarantee confidentiality of Feedback submissions.
These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, and any service-specific terms or agreements, constitute the entire agreement between users and VENTURECORE SOLUTIONS PRIVATE LIMITED regarding the use of our Services and supersede all prior or contemporaneous communications, agreements, or understandings.
In the event of conflicts between these Terms and other policies or agreements, these Terms shall prevail unless specifically stated otherwise in the conflicting document or unless the conflicting document is specifically designated as superseding these Terms.
Any modifications to this agreement must be in writing and signed by both parties, except for modifications made according to the Terms modification procedures specified in Section 12 of these Terms.
Oral agreements, representations, or promises not contained in these written Terms are not binding and do not modify or supplement these Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
The invalidity or unenforceability of any provision in one jurisdiction does not affect the validity or enforceability of that provision in other jurisdictions or the validity of other provisions in any jurisdiction.
We reserve the right to modify invalid or unenforceable provisions to achieve the intended legal and business objectives while maintaining compliance with applicable laws and regulations.
Users acknowledge that some provisions of these Terms may not be enforceable in certain jurisdictions, but agree to comply with all enforceable provisions and the spirit of these Terms regardless of enforceability limitations.
Users may not assign, transfer, or delegate their rights or obligations under these Terms without our prior written consent, and any attempted assignment without consent shall be void and of no effect.
We may assign, transfer, or delegate our rights and obligations under these Terms in connection with mergers, acquisitions, asset sales, corporate reorganizations, or other business transactions, with notice to users of such assignment.
These Terms are binding upon and inure to the benefit of both parties and their respective successors, assigns, heirs, and legal representatives, subject to the assignment restrictions specified in this section.
Assignment of these Terms does not relieve the assigning party of liability for obligations that accrued before the assignment, and assignees assume responsibility for ongoing obligations under these Terms.
Our failure to enforce any provision of these Terms or to exercise any right or remedy available under these Terms does not constitute a waiver of such provision, right, or remedy, and does not prevent future enforcement or exercise.
Any waiver of these Terms must be in writing and signed by an authorized representative of VENTURECORE SOLUTIONS PRIVATE LIMITED to be effective. Waivers are limited to the specific circumstances described and do not constitute ongoing waivers.
The rights and remedies provided in these Terms are cumulative and not exclusive of any rights or remedies provided by law or equity, and users may pursue all available legal and equitable remedies for violations of these Terms.
No course of dealing or trade practice shall modify these Terms unless specifically agreed to in writing by both parties.
For questions, concerns, or legal notices regarding these Terms or our Services, users may contact us through the following methods:
VENTURECORE SOLUTIONS PRIVATE LIMITED
Registered Office: Basti, Uttar Pradesh 272190, India
Email: legal@pirento.com
Phone: +91-XXXX-XXXXXX
Customer Support: support@pirento.com
Legal notices must be sent to our registered office address or legal email address and will be deemed received when actually received by us during normal business hours.
We may provide notices to users through email, platform notifications, postal mail to registered addresses, or other reasonable communication methods, and such notices will be deemed received when sent or posted.
Users are responsible for maintaining current contact information in their account settings to ensure receipt of important notices and communications.
These Terms of Service Version 5.0 become effective on January 20, 2025, and apply to all users who access or use our Services on or after the effective date.
Users who created accounts or used our Services before the effective date of these Terms have 30 days from the effective date to review these Terms and decide whether to continue using our Services under these Terms or to terminate their account.
By continuing to use our Services after the effective date, users acknowledge that they have read, understood, and agree to be bound by these Terms and all incorporated policies and agreements.
Users who do not agree to these Terms must discontinue use of our Services and may terminate their account according to the procedures specified in Section 11 of these Terms.
Last Updated: January 20, 2025
Version: 5.0
Document ID: PIRENTO-TOS-V5.0-20250120
© 2025 VENTURECORE SOLUTIONS PRIVATE LIMITED. All rights reserved.
These Terms of Service represent a comprehensive legal framework governing the use of Pirento's multi-vertical platform and integrated VakilSearch legal services. Users are encouraged to read these Terms carefully and contact our support team with any questions or concerns.