Our Partnership with VakilSearch

Understanding Our Collaboration with VakilSearch

Pirento has established an exclusive partnership with VakilSearch (Uber9 Business Process Services Private Limited), a leading provider of legal services. This collaboration is designed to offer our clients seamless access to a wide range of legal solutions, ensuring professional, timely, and high-quality service delivery. Our agreement, initiated on October 4, 2024, operates under a Gold Pre-Paid Model, which allows us to provide significant benefits and discounts to our clients.

How the Partnership Works

As part of this exclusive arrangement, Pirento acts as the primary point of contact for our clients. We onboard clients and share only the necessary and relevant details with VakilSearch to facilitate the provision of legal services. All communication regarding your legal needs will be managed through Pirento, ensuring a streamlined and consistent experience. VakilSearch will directly handle and deliver all legal services to you, adhering to the highest industry standards.

Key Benefits for Our Clients

Through this partnership, our clients gain access to:

• Exclusive Legal Services: A comprehensive suite of legal services provided by VakilSearch, covering various aspects of legal requirements.
• Discounted Rates: Enjoy a 25% discount on VakilSearch's rack prices, thanks to our Gold Pre-Paid Model.
• Streamlined Process: All client communication and data sharing are managed efficiently through Pirento, simplifying your engagement with legal services.
• Quality Assurance: Both Pirento and VakilSearch are committed to maintaining professional standards and ensuring the highest quality of service delivery.
• Dedicated Support: Benefit from sales, marketing, training, and dedicated advisory support, ensuring you receive comprehensive assistance throughout your legal journey.

Our Commitment to Data Protection and Legal Compliance

At Pirento, we prioritize the security and privacy of your data. Our partnership with VakilSearch is built on a foundation of robust data protection measures and strict adherence to legal compliance, particularly with the Data Protection and Digital Personal Data Act (DPDPA) 2023 and other relevant Indian laws.

Data Sharing and Confidentiality

When you engage with our legal services through VakilSearch, we share only the absolutely necessary and relevant details with them to facilitate service delivery. This data flow is governed by stringent confidentiality clauses, ensuring that your information is protected and used solely for the intended purpose. Both Pirento and VakilSearch are bound by non-disclosure obligations and employ industry-standard data security measures to safeguard your data.

Your Rights Under DPDPA 2023

We are committed to upholding your rights concerning your personal data. This includes:

• Explicit Consent: We obtain your explicit consent before sharing your data with VakilSearch, clearly outlining the purpose of such sharing.
• Right to Access and Rectification: You have the right to access the data shared and request corrections if needed.
• Right to Erasure: You can request the erasure of your data, subject to service limitations.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data under certain circumstances.

Legal Document Updates and Transparency

To ensure full transparency and compliance, our legal documents, including the Terms of Service, Privacy Policy, Cookie Policy, and Refund Policy, have been updated to reflect this partnership. These updates clearly outline:

• The exclusive nature of our legal service partnership with VakilSearch.
• Detailed provisions on data sharing and client consent mechanisms.
• VakilSearch's data protection standards and procedures.
• Specific refund terms and procedures related to VakilSearch services.
• Our commitment to Indian legal compliance, including DPDPA 2023 and the Consumer Protection Act 2019.

We encourage you to review these updated policies for a comprehensive understanding of our data handling practices and the legal framework governing our partnership.